| Accessories |
None |
| Acoustic power emissions (active copy) |
6.1 B(A) |
| Acoustic power emissions (active, printing) |
6.0 B(A) |
| Acoustic pressure emissions |
48 dB(A) |
| Automatic document feeder capacity |
Standard, 35 sheets |
| Automatic paper sensor |
Yes |
| Bit depth |
24-bit |
| Borderless printing |
Yes |
| Bottom margin (A4) |
3 mm |
| Cable included |
Yes, 1 USB; 1 Phone Cord |
| Camera phone description |
No |
| Camera phone supported |
No |
| Cartons per layer |
8 |
| Color copy capability |
Yes |
| Color or black |
Color |
| Color scanning |
Yes |
| Compatible Network Operating Systems |
Windows 11 |
| Compatible Operating Systems |
Windows 11; Windows 10; Windows 8; Windows 8.1; Windows 7; macOS X 10.8 Mountain Lion; macOS X 10.9 Mavericks; macOS X 10.10 Yosemite |
| Connection type |
Wireless |
| Connectivity, optional |
Yes |
| Connectivity, standard |
1 Hi-Speed USB 2.0 |
| Copier settings |
Fit to page/actual/Custom |
| Copies, maximum |
Up to 50 copies |
| Copy reduce / enlarge settings |
25 to 400% |
| Copy resolution (black graphics) |
Up to 600 x 300 dpi |
| Copy resolution (black text) |
Up to 600 x 300 dpi |
| Copy resolution (color text and graphics) |
Up to 600 x 300 dpi |
| Copy speed black (ISO) |
Up to 7 cpm |
| Copy speed color (ISO) |
Up to 3.5 cpm |
| Count of layers in pallet |
5 |
| Country of origin |
China(, 1H5) |
| Digital sending standard features |
Scan to PC |
| Dimensions (W x D x H) |
17.72 x 14.33 x 8.54 in |
| Display |
2.2 in (5.5 cm) touch mono display with magic frame |
| Distinctive ring detection supported |
Yes |
| Duplex printing |
Manual (driver support provided) |
| Duty cycle (monthly, A4) |
Up to 1000 pages |
| Duty cycle (monthly, letter) |
Up to 1000 pages |
| Ecolabels |
ENERGY STAR® certified |
| Electromagnetic compatibility |
CISPR 22: 2008/EN 55022: 2010 Class B, CISPR24: 2010/EN 55024: 2010, EN 61000-3-2: 2006+ A1:2009+ A2:2009, EN 61000-3-3: 2008, FCC CFR 47 Part 15 Class B; ICES-003, Issue 5 Class B; GB4943.1-2011 (CCC S&E-China), CNS 14336: 1999 & CNS13438 (BSMI-Taiwan), VCCI-2 (Japan), GOST (Russia); KCC (Korea) |
| Energy savings feature technology |
Auto-Off Technology |
| Energy star certified |
Yes |
| Enhanced scanning resolution |
Up to 1200 dpi |
| Envelope Feeder |
No |
| Fax Auto Redial |
Yes |
| Fax delayed sending |
Yes |
| Fax forwarding |
Yes |
| Fax memory |
Up to 99 pages (black and white), based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory. |
| Fax PC Interface Supported |
Yes |
| Fax resolution black |
203 x 196 dpi |
| Fax Resolution Black (best) |
Up to 300 x 300 dpi |
| Fax resolution color (fine) |
203 x 196 dpi (8-bit grayscale) |
| Fax resolution color (standard) |
200 x 200 dpi |
| Fax Transmission Speed |
33.6 kbps |
| Fax transmission speed (letter) |
4 sec per page |
| Faxing |
Yes, color |
| Faxing options (ADF) |
Yes |
| Finished output handling |
Sheetfed |
| First page out black (A4, ready) |
As fast as 14 sec |
| First page out black (letter, ready) |
As fast as 14 sec |
| First page out color (A4, ready) |
As fast as 17 sec |
| First page out color (letter, ready) |
As fast as 17 sec |
| Functions |
Print, copy, scan, wireless, fax |
| Geographic availability |
NA; EMEA; AP |
| ePrint capability |
Yes |
| Ink types |
Dye-based (color); pigment-based (black) |
| Input capacity |
Up to 60 sheets |
| Junk fax barrier |
Yes |
| Left margin (A4) |
3 mm |
| Levels of grayscale |
256 |
| Mac compatible |
Yes |
| Manufacturer Warranty |
One-year limited hardware warranty. |
| Material Type for item |
FERT |
| Maximum dimensions (W x D x H) |
17.71 x 22.55 x 10.66 in (with trays extended) |
| Maximum input capacity (4x6 photo) |
Up to 20 sheets |
| Maximum input capacity (10x15cm photos) |
Up to 20 sheets |
| Maximum input capacity (cards) |
Up to 20 cards |
| Maximum Input Capacity (envelopes) |
Up to 5 envelopes |
| Maximum input capacity (labels) |
Up to 10 sheets |
| Maximum input capacity (photo paper) |
Up to 20 sheets |
| Maximum input capacity (sheets) |
Up to 60 sheets |
| Maximum input capacity (transparencies) |
Not Applicable |
| Maximum Memory |
512Mb DDR1, 128M flash |
| Maximum output capacity (cards) |
Up to 20 cards |
| Maximum output capacity (envelopes) |
Up to 5 envelopes |
| Maximum output capacity (labels) |
Up to 25 sheets |
| Maximum output capacity (photo paper) |
Up to 20 sheets |
| Maximum output capacity (sheets) |
Up to 25 sheets |
| Maximum print area |
215 x 355 mm |
| Media sizes supported |
Letter; legal; 4 x 6 in; 5 x 7 in; 8 x 10 in; No. 10 envelopes |
| Media sizes supported, key |
4 x 6 in; Letter; Legal; Envelopes |
| Media sizes, custom |
3 x 5 to 8.5 x 14 in |
| Media types |
Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers |
| Media weight, recommended |
20lb |
| Media weight, supported |
Letter: 16 to 32 lb; envelopes: 20 to 24 lb; cards: up to 110 lb; 4 x 6 inch photo paper: up to 145 lb |
| Memory Slots |
None |
| Minimum System Requirements |
Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Windows XP SP3 or higher (32-bit only): any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. |
| Minimum System Requirements for Macintosh |
OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS v10.15 Catalina; 1 GB HD; Internet; USB |
| Mobile printing capability |
Apple AirPrint; Wi-Fi Direct Printing |
| Model number |
3831 |
| Multitasking supported |
No |
| Network capabilities |
Yes, via built-in wireless 802.11b/g/n |
| Network protocols, supported |
TCP/IP |
| Network ready |
Standard (built-in WiFi 802.11b/g/n) |
| Non-Operating Humidity Range |
5 to 90% RH (non-condensing) |
| Number of users |
1-3 Users |
| Operating humidity range |
15 to 80% RH (non-condensing) |
| Operating temperature range |
41 to 104ºF |
| Orderable supplies |
63 Black Ink Cartridge (~190 pages); 63 Tri-color Ink Cartridge (~165 pages); 63XL Black Ink Cartridge (~480 pages); 63XL Tri-color Ink Cartridge (~330 pages). |
| Output capacity |
Up to 25 sheets |
| Package dimensions (W x D x H) |
19.37 x 11.14 x 16.26 in |
| Package weight |
15.82 lb |
| Pallet dimensions |
48 x 40 x 86.69 in |
| Pallet weight |
680 lb |
| Paper handling input, optional |
Not Applicable |
| Paper handling input, standard |
60-sheet input tray |
| Paper handling output, optional |
Not Applicable |
| Paper handling output, standard |
25-sheet output tray |
| Paper trays, maximum |
1 |
| Paper trays, standard |
1 |
| Photo proofsheets supported |
No |
| PictBridge supported |
No |
| Plug and play |
Auto Wireless Connect |
| Power |
100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz) |
| Power consumption |
10 watts maximum, 0.1 watts (Off), 2.83 watts (Standby), 1.17 watt (Sleep) |
| Power supply type |
Internal |
| Print Cartridge/Bottle, Color(s) |
Black, cyan, magenta, yellow |
| Print Cartridges/Bottle, Number |
2 (1 black, 1 Tri-color) |
| Print colors |
Yes |
| Print colors maximum |
4 |
| Print head nozzles |
328 (Black), 588 (Tri-color) |
| Print heads |
2 (1 black, 1 Tri-color [cyan, magenta, yellow]) |
| Print languages |
PCL 3 GUI; PCLm (Apps/UPD); URF (AirPrint) |
| Print quality black (best) |
Up to 1200 x 1200 rendered dpi |
| Print quality color (best) |
Up to 4800 x 1200 optimized dpi color (when printing from a computer on selected photo papers and 1200 input dpi) |
| Print speed |
Print speed up to 8.5 ppm (black) and 6 ppm (color) |
| Print speed black (draft, A4) |
Up to 20 ppm |
| Print speed black (draft, letter) |
Up to 20 ppm |
| Print speed black (ISO, A4) |
Up to 8.5 ppm |
| Print speed black (ISO, letter) |
Up to 8.5 ppm |
| Print speed black (ISO) |
Up to 8.5 ppm |
| Print speed color (draft, A4) |
Up to 16 ppm |
| Print speed color (draft, letter) |
Up to 16 ppm |
| Print speed color (ISO) |
Up to 6 ppm |
| Print Speed Color (ISO) |
Up to 6 ppm |
| Print Technology |
Ink |
| Print technology |
Thermal Inkjet |
| Printer drivers included |
PCL 3 GUI |
| Printer smart software features |
Manual Duplex |
| Processor speed |
180 MHz |
| Product long name specifications |
OfficeJet 3831 All-in-One Printer, Color Printer for Small Office, Print, copy, scan, wireless, fax, 35-sheet ADF; Scan to PDF |
| Product name (back) |
OfficeJet 3830 All-in-One Printer |
| Product name (front) |
OfficeJet 3830 All-in-One Printer |
| Product name (primary) |
OfficeJet 3830 All-in-One Printer |
| Product name (secondary) |
OfficeJet 3830 All-in-One Printer |
| Product short name specifications |
OfficeJet 3831 Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner |
| Quantity per pallet |
40 |
| Recommended Macintosh system requirements |
OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite, OS v10.15 Catalina; 1 GB HD; Internet; USB |
| Recommended monthly page volume |
100 to 250 |
| Recommended operating humidity range |
20 to 80% RH |
| Recommended operating temperature range |
59 to 86ºF |
| Registration required |
No |
| Replacement cartridges |
63 Black Ink Cartridge (~190 pages); 63 Tri-color Ink Cartridge (~165 pages); 63XL Black Ink Cartridge (~480 pages); 63XL Tri-color Ink Cartridge (~330 pages). |
| Resolution (black and white, standard mode) |
203 x 98 dpi |
| Resolution (black photo grayscale) |
203 x 196 dpi (8-bit grayscale) |
| Right margin (A4) |
3 mm |
| RMN number |
SNPRH- 1502 |
| Safety |
IEC 60950-1: 2005 (2nd ed.)/EN 60950-1: 2006; Compliance CE Marking to LVD 2006/95/EC; EC recommendation 1999/519/EC; EN 62479: 2010 (Europe), NOM 019-SCFI-1993 (Mexico), CCC Certified GB4943.1-2011 (CCC S&E-China); CNS 14336: 1999 & CNS13438 (BSMI-Taiwan); GOST (Russia), Mexico NOM-1-NYCE. |
| Scan file format |
pdf, bmp, jpg, gif, tif, tif, webp |
| Scan input modes |
Front-panel scan, copy, fax |
| Scan resolution, hardware |
Up to 1200 x 1200 dpi |
| Scan resolution, optical |
Up to 1200 dpi |
| Scan size, maximum |
8.5 x 11.69 in |
| Scan technology |
Contact Image Sensor (CIS) |
| Scanner type |
Flatbed, ADF |
| Scanning options (ADF) |
Single-sided |
| Segment (filter) |
Small office |
| Send to email capability |
No |
| Service & support features |
With services, software, solutions and support from Total Care, you can use, protect and enjoy your technology; one-year technical support; one-year limited hardware warranty; access to 24/7 award-winning support services through; to improve your product experience. |
| Service & support options |
Protect your investment, Total Care offers a variety of extended warranties and services. |
| Software included |
Printer Software, Update, Shop for Supplies Online, Photo Creations, Office Printing Essentials 2 |
| Standard input capacity (cards) |
Up to 20 sheets |
| Standard input capacity (envelopes) |
Up to 5 |
| Standard input capacity (legal) |
Up to 60 sheets |
| Standard input capacity (secondary tray) |
Not Applicable |
| Standard media sizes (duplex, imperial) |
Not Applicable |
| Standard media sizes (duplex) |
Not Applicable |
| Standard output capacity (cards) |
Up to 20 cards |
| Standard output capacity (envelopes) |
Up to 5 envelopes |
| Standard output capacity (labels) |
Up to 10 sheets |
| Standard output capacity (legal) |
Up to 25 sheets |
| Storage device and direct print support |
Storage devices not supported |
| Storage temperature range |
-40 to 140ºF |
| Supplies feature |
Instant Ink eligible |
| Sustainability specifications |
None |
| System requirements, recommended |
Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Windows XP SP3 or higher (32-bit only): any Intel® Pentium® II, Celeron® or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. |
| Target user and print volume |
For teams up to 3 users; Prints up to 250 pages/month |
| Tariff numbers |
8443310000 |
| Telecom compliance (fax capability) |
EN 301 489-1 V1.9.2; EN 301 489-17 V2.2.1; EN 300 328 V1.8.1; FCC Rules and Regulations 47 CFR Part 68, TIA-968-B,TIA-1096-A; IEC 62311:2007/EN 62311:2008; CS-03, part 1, issue 9, Amendment 4, December 2010; ETSI ES 203 021:2006 |
| Telephone handset supported |
Yes |
| Top key features |
35-sheet ADF; Scan to PDF |
| Top margin (A4) |
3 mm |
| Twain version |
Version 1.9 |
| UNSPSC code |
43212104 |
| UPC number |
889894238115 |
| Vertical alignment accuracy |
0.00167 in |
| Video action printing note |
No |
| Video action printing supported |
No |
| Weight |
12.37 lb |
| What's in the box |
OfficeJet 3831 All-in-One Printer; 63 Setup Black Ink Cartridge (~190 pages); 63 Setup Tri-color Ink Cartridge (~100 pages); Software CD; Setup Poster; Power cord; Phone cord; Bonus software; USB cable; 20-sheets of Premium Paper |
| Wireless capability |
Yes, built-in Wi-Fi 802.11b/g/n |
| Wireless technologies |
Wi-Fi |